Workforce One is the trade name operated by HRM Solutions Inc, a Saint Lucian private limited company. It provides a time & attendance tracking service (the “Service”) through an online software application and website operated by Workforce One (the “App”).
How we collect information from you
Workforce One collects the following personal information from you:
Name, address, telephone number, email address and business details when you/your employer creates an account.
Communications with us e.g. comments, suggestions, a request for information about our products and services or any other correspondence or phone calls.
The way in which you use our services including price quotations or email subscriptions.
Interactions with third-party service providers, marketing partners and affiliate interactions including Google Analytics, Google Adwords, Facebook Ads, Linkedin Ads, Capterra, Fullstory, Mixpanel, Braintree, Chargebee, Woocommerce and Payment Wall
We collect location-based data (GPS coordinates) through our geolocation feature if the employer has requested users to log in with their GPS location.
We collect biometric data through our facial recognition, and fingerprint feature if the employer has requested logging in through those features.
We collect time entry and attendance data when you use the App.
For marketing purposes, we take note of the marketing channels and campaigns that drew you to Workforce One.
Your Internet Protocol (IP) address (if using a browser), operating system, browser type, the address of a referring site and any device identifier (if using a mobile device or tablet).
The lawful basis for collecting your data in this way is:
(a) You provide your consent at the point of registration for us to do so and by accepting our Terms and Conditions
(b) Processing your data in the way explained above is necessary for us to provide Workforce One services to users.
(c) Some of that data is processed for the purposes of our legitimate interests.
How We Use Your Information
Workforce One acts as a data processor and uses personal information to improve the quality of the services that we offer. Ways in which we may do this include by:
Cross-referencing your information with that received from our partners in order to provide a more enhanced and personalized App experience.
Using the information you provide in our communications with you. For instance, in responding to your comments or inquiries, resolving disputes, contacting you regarding any other operational issues with the App or matters involving product or service transactions, addressing problems on the App or our Service and enforcing our agreements with you.
Workforce One also acts as a data controller for users who create an account for other team members to use.
Sharing Your Information
We will not share personal information about you with any third party unless we have your permission or under the following circumstances:
To facilitate the operation of the App and Service and to perform related services. For example and without limitation, maintenance services, database management, web analytics and improvement of the Service’s features or to assist us in analyzing how our App and Service is used. A third party here may have access to the personal information needed to perform their functions but it may not use it for other purposes.
We may share aggregated information that does not include personal information and we may otherwise disclose such information with third parties for industry analysis, demographic and analytical profiling and other purposes. Any aggregated information shared in these contexts will not contain your personal information.
We may sell, transfer or otherwise share some or all of our assets, which could include your personal information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of company liquidation.
Access To Your Information And Correction
You have the right to request a copy of the information that we hold about you.
If you would like a copy of some or all of your personal information, please email us at the following address email@example.com. You may review, update, correct or delete your personal information at any time either through your account settings or by contacting us at the above address. If you do delete all such information then it will affect your ability to access our Service.
We automatically collect certain information through the use of "cookies”. These are small files that your browser places on your computer. Most Internet browsers automatically accept cookies. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not allow cookies, however, some parts of the Service may be restricted.
Monitor and analyze your use of the App and our Service.
For technical administration of the App.
To increase the functionality and user-friendliness of our App and our Service.
To better tailor the App to our visitors’ needs.
We may use both session cookies and persistent cookies to:
Better understand how you interact with our App.
Monitor aggregate usage by our users and web traffic routing on our App.
Improve our App.
We employ administrative, physical and electronic measures designed to protect your information from unauthorized access. However, be aware that there are no security controls that are 100% impenetrable and thus there remains a small risk that data may be intercepted or misused.
Holding Information On Minors
The Service is not directed to minors and we do not knowingly collect personal information from them. Our Terms and Conditions state the Service can only be used by those who have reached the age of majority in the State and Province they reside. If we learn that we have collected personal information of a minor then we will take steps to delete such information from our files as soon as possible.
How to contact us